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monday.com offers flexible, customizable, collaborative software that is easy to use and intuitive to grasp. It will help enhance, join, and support employees in sales, marketing, and client service teams to meet their deadlines and not drop the ball.
What Are the Pros and Cons of Monday?
- Free trial – 14 days
- Easily customizable dashboards
- Confusing pricing structure
- No automated marketing or sales tools
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Overview of Monday
Best for: Big enterprises and businesses
Principal use: Sales and marketing collaboration, lead monitoring
Price: $25-custom pricing/mo
Monday.com is a handy collaboration tool for sales, marketing, and customer service teams. It will help reduce lost leads and increase conversions by improving communication and making it simpler to keep track of deadlines and assigned tasks. But, its most significant features begin and end with the innovative, customizable, collaborative boards.
Tools for Sales Teams
Monday.com is a high-quality collaboration application. Also, this shows when it has to do with specific tools for revenue teams. It brings a lot of value to revenue sections, which have to collaborate to meet sales goals. You can utilize monday.com to assign qualified prospects to specific sales reps to follow up, keep all relevant customer information in 1 location so that sales representatives are always entirely informed, and ensure no one misses a deadline. But if you’re searching for innovative sales automation programs, such as automatic lead scoring, website visitor tracking, and societal networking tips, monday.com will disappoint you.
Characteristics for sales teams:
Establish an effective sales workflow
Prioritize leads
Embed net forms capture consumer information direct to a monday.com workflow
Handle sales pipelines
Unite customer information in One board
Tools for Client Support Teams
Monday.com does not glow in the area of customer support programs. You can use the collaboration features to ensure that no customer requests go unanswered and stop interactions from falling between the cracks; however, there aren’t any dedicated customer care tools.
Tools for Marketing Teams
Marketers can go a long way utilizing monday.com to Track prospects, plan marketing campaigns, organize funnels, and collaborate on email campaigns. However, it can’t automate marketing campaigns, monitor and analyze ROI, send or follow up on mass emails, or any similar jobs.
Relevant features for entrepreneurs include:
Adhere to the marketing pipeline out of chilly lead to the closing sale
Assign leads to marketers
Collaborate online and email campaigns
Unite customer details in One board
Customization and Integrations
monday.com makes It quite simple to customize your boards. You can change the design or color, remove or add columns, rows, and jobs, and arrange boards; however, you would like.
Concerning integrations, it is a little more limited. Monday.com integrates It’s possible to include customized integrations, but to do this, you’ll have to get in touch with monday.com and request skilled help — for an added fee.
Reporting and Dashboards
monday.com is All about the visuals. You can switch between Kanban, timeline, calendar view, map perspective, and graph view, as well as viewing reports and dashboards by the user. Depending on which plan you purchase, you can get up to an unlimited number of dashboards, which give you massive flexibility in terms of design, visualizations, and filters.
It is not so clear what the coverage capabilities are. monday.com focuses On helping teams collaborate, so reports appear to be predicated on which you put together for yourself, rather than automatically being created by the program.
Mobile Options
Monday.com provides both iOS and an Android program so that everybody can stay in touch, track leads, and upgrade each other no matter where they are. The monday.com mobile program has full functionality.
Plans and Pricing
monday.com has a range of different pricing tiers, from $25 a month if you pay annually, up to customized pricing for business customers. Monday.com does not have a completely free version, and the lowest-price grade is more expensive than other CRM options. But, it will offer reductions for non-profits (without specifying the size of the reduction ).
monday.com’s plans The pricing depends on the number of users in addition to your choice of plan.
If you are using the lowest grade, you get innovative collaboration tools. The Standard and Pro plans add to the calendar, timeline, and map views, customized forms, and search. With the Pro plan, you’ll also have time monitoring, custom tags, and the option to create boards.
Ease of Implementation and Use
monday.com is A rather easy-to-use program, even though the massive variety of rules and actions may be a little overwhelming in the beginning. However, monday.com makes sure to provide lots of assistance and support for new users. You will find webinars, video tutorials, on-demand walkthroughs, and guides galore. The webinars are even offered in seven languages, in addition to English, which is a very wonderful touch. You can ask for support from a professional expert who will describe how to get the maximum out of monday.com.
When you begin using monday.com, there are a lot of components to keep an eye on. Providentially, the dashboard is quite intuitive, vibrant, and very contemporary. It does not take long for it all to come together.
Customer Services
monday.com organizes there are plenty of webinars, tutorials, guides, and a comprehensive FAQ section, it all easily searchable. If you need individual customer support, you can contact them by phone, email, or through the internet web form.
Conclusion
monday.com is Excellent at helping sales, marketing, and customer service teams link and communicate. It streamlines sales and marketing pipelines and makes it Simple to Present workflows, in addition to delivering a single location to combine all Customer data. However, without any advanced tools for sales or advertising Automation, customer service support, or AI-assisted lead scoring, it’s just Glorified and pricey collaboration software.
